Refund policy

💛 30-DAY MONEY BACK GUARANTEE

We want you and your pet to be 
100% happy with every purchase.

If you're not satisfied for any reason,
contact us within 30 days of receiving 
your order and we'll make it right —
no questions asked.

✅ Damaged item? We'll replace it free.
✅ Wrong item? We'll fix it immediately.
✅ Not happy? Full refund guaranteed.

To start a return, simply email us at:
📧 support@pawshieldnz.com

Please include your order number 
and we'll get back to you 
within 24 hours.

We are fully compliant with the 
NZ Consumer Guarantees Act. 🇳🇿

— Team PawShield NZ 🐾